Dearest Friends of the Hotel Don Pancho,
We would like to share with you that starting in May 2018, the Don Pancho will become an Adults Only (16+) hotel.
We made this decision after listening very closely to our guests; over the last few years, the vast majority of you shared with us their wish of having the Don Pancho cater exclusively to an adult audience. We listened, and have now made your wish our command.
We are aware that this type of decision can never meet everyone's expectations and that there will be guests who don´t share our new approach. To all current and past guests with children, our most sincere apologies; nothing is further from our purpose than to upset those families who have placed so much trust on us.
Our Oasis of Peace objective extends past children, to any groups that may disturb the well-being of our guests, such as stag and hen parties and ‘celebration-type’ groups. There are plenty of other hotels in Benidorm that cater to such audience. But not the Don Pancho. Please be assured that will do our very best to discourage such groups.
Thank you very much for all your continued support during this exciting journey together. This is an amazing time; we are confident that the new Adults Only Hotel Don Pancho will shine brighter than ever for all our guests for many, many years to come.